Terms and Conditions
Returns and Exchanges
- No refund, exchange, or cancellation of order allowed.
Conditions of Sale
- The buyer is obligated to report in writing any manufacturing defect before the lapse of three (3) working days from delivery. Failure of which, the buyer shall be conclusively deemed to have accepted the items in good order and condition.
- Design Source Home shall not cover any damage caused by improper use and reserves the right to refuse requests on items that are deemed as such based on the warranty.
- The buyer agrees that all legal actions that may be brought on or by virtue of this transaction shall be in the proper courts of the city of Quezon City to the exclusion of all other venues.
Other Important Details
1. Leather is a natural material. Hence, some of the characteristics typically found are:
a.) variation in tone
b.) variation in grain
d.) scars, stretch marks, veining, insect bites
2. Actual color of items may differ from the picture due to lighting.
3. For sofas, there is a 2-year guarantee on mechanism only (moving parts). Further details of the guarantee can be found in the product manual.
4. For mattresses, there is a 10-year warranty on pocket springs.
5. For beds, there is a 5-year warranty on bed frames and slats.
6. Proper care, use, and maintenance of the furniture can also be found in the product manual.